Terms & Conditions

  • Baby A-Wake runs classes throughout the year with breaks in August and December.

  • We reserve the right to cancel classes or amend timetables at any given period.

  • If a class is to be permanently changed we will give you an advanced warning.

  • If a one off class has to be cancelled last minute we will do all we can to ensure you are informed as early as possible and can attend alternative sessions.

  • Clients are entitled to 1 free trial session on registration. Trial sessions can only be brought through online booking.

  • Payment must be made prior to the commencement of a course or session.

  • Payments are not refundable or transferable onto weeks beyond a booking period. When booking 9 or 6 sessions, the period of use is the same number of weeks i.e. 6 weeks for 6 session bookings and 9 weeks for 9 session bookings. All other session bookings (12, 18 and 24 sessions) are valid over a 12 week period.

  • Sessions can only be used over a longer period through our membership services. Membership services operate on a 6 month basis where by you pay monthly and can take your sessions at any time over the 6 month period.

  • Classes are suspended for 2 weeks over the Christmas period which falls in the winter term. Clients again must take note of when the 2 week period starts and finishes.

  • There is a 2 week break of classes at the end of the Summer term and before the Autumn term starts. There are no classes scheduled during this time. Please note when the Summer term finishes and Autumn term begins. (See timetable schedule)

  • If your block of sessions crosses over a break in classes, your classes will automatically be extended to last for the correct number of weeks beyond the break. 

  • If additional sessions have been booked – i.e. more than 12 sessions, either by special arrangement or through an online offer, all sessions will still need to be taken by the end of a 12 week period. Please make sure you have noted the end of your course date when you book as we are unable to extend your sessions beyond that date.

  • One exception is for anyone whose due date falls within a booking period. If this is the case then you can opt to take any sessions that fall beyond your due date or date at which you have to stop classes, into our postnatal sessions. Please note that in order to carry these sessions over you must have confirmed the date at which you intend to stop with us via email. If you do not, your sessions will expire at the end of the booking period.

  • Any carried over sessions must be then taken within a proportional period, i.e. if you have 4 weeks left of your booking before you stop taking classes, you will be given 4 weeks in which to complete your remainder sessions when you return. There is no time limit in which you have to return to take these sessions, as long as you have agreed with us, in writing, that you wish to come back. These carried over sessions are non refundable.

  • If buying membership, the first payment will be taken on purchase, followed by 5 payments on the same day of each month, over a contract period of 6 months.

  • For any 6 month contract period we will ensure there are a  24 weeks of scheduled classes in which you can take your sessions.

  • On purchasing membership, clients must agree to honour all payments within that contract.

  • You must read all contract terms before agreeing to purchase.

  • Sessions will be allocated to the course you have paid for via your own course booking login. If you wish to change sessions then you must do this prior to the start of a session by going to your login on the booking system or via the MINDBODY CONNECT app.

  • Sessions can be cancelled at any time up to an hour before a class commences. Classes cancelled within an hour of a class commencing will be charged.

  • If you do not cancel out of a class you will be charged for that session.

  • If you are unable to cancel a session online contact Baby A-Wake directly and they will cancel the class for you. Contact via email on at least 1 hr before the start of your class if you would like us to change it for you.

  • Course and date times will be confirmed prior to commencement. Baby A-Wake maintains the rights to cancel or amend dates at any given time. If dates are cancelled at short notice, clients will be given alternative sessions in which they can complete their course.

  • For personal sessions, dates for sessions must be agreed upon prior to commencement of the service.

  • All payment enquiries must be dealt directly through Baby A-Wake. If you choose to take up personal sessions with your Baby A-Wake teacher, Baby A-Wake must be informed.

  • For cancellations of one to one sessions with less than 48 hours notice, ½ payment will be required. For cancellations of less than 24 hours notice, full payment will be required.

  • All clients are required to complete the health screening form located in the 'Health Screen Form' tab above. The form can be downloaded and brought to your first class or you can scan and upload it as a file on your profile.

  • By checking the box on registration you are agreeing to all the terms laid out in our health screening form which includes a liability waiver. Make sure you have read and understood this before you check the box.

  • If your health status should change, you must inform us of this change by completing a new health screening form.

  • To ensure inclusivity, maximum enjoyment, benefit and privacy, we have designated some of our classes as women only, some as men only and others as mixed. Please note that ALL of the following classes are strictly women only.  

  • Postnatal Pilates

  • Antenatal Pilates

  • Daytime Body Back After Baby (i.e. not evening Body Back classes)

  • Pilates Flow – Women Only

  • The following class is Men only

  • Pilates Flow – Men only

  • Teachers and staff will make every attempt to ensure clients are not overlooked during sessions. Please note however that we cannot be responsible for any accidental or emergency intrusion that may occur.

  • Some of our classes are live streamed. These classes will be clearly indicated on the timetable and differentiated by the option to buy at a cheaper one off price point (£15).  If you do not wish to be in full view of the main camera, please position yourself on mats indicated within the class to not be in full view. Please note whilst every attempt is made to ensure you do not come into vision, we can not be held responsible if you image is shown, either through stepping into a camera shot, mirror reflection, or on entering or exiting the studio, long shot from the side or by any other means. 

  • We reserve the right to be able to use the live stream images and videos recorded during these sessions and to place them on viewable platforms including but not limited to company websites, apps and social media channels for Jane Wake, its affiliates and partners including but not limited to Body A-Wake Ltd, Baby A-Wake Ltd and Myflexifit Ltd.

  • By attending one of our live streamed classes you automatically give consent for any images recorded during that session to be used as detailed above. 

  • Due to legislation in the Children's Act 1996 we cannot include your baby in class activity unless that activity is to demonstrate care and safe lifting techniques for you and your baby. All babies must be positioned in safe areas within the classroom where no harm can come to them through any mothers exercise activity. All mothers must adhere to these guidelines by using the 'baby zone' areas provided in the class. Mothers must note that their child is their full responsibility whilst in the class and that any exercise activity must be kept a safe distance away from all infants, at all times.

  • Our Commitment to Data Security

    • ​Your personally identifiable information is kept secure. Only authorized employees, agents and contractors have access to this information. All emails and newsletters from our sites allow you to opt out of further mailings.

    • Baby A-Wake Ltd will never sell trade, rent, exchange or otherwise share your personal information with any other person, company or organization.

©Jane Wake 2019

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